What we process
- Identity and contact details.
- Passport metadata, passport images, and facial photographs.
- Application answers, payment references, communications, and audit/security records.
Legal
Privacy Policy
Version 2026-08-18 | Effective 2026-08-18
Why we process it
- To provide application assistance and support the workflow.
- To process payments and manage communications.
- To operate security, fraud prevention, and compliance controls.
Who may receive data
- Hosting, infrastructure, and storage providers.
- Payment processors for payment handling.
- Email and messaging providers used for transactional messages.
- Government authorities where an application is submitted.
Storage, retention, and rights
Documents are stored privately with limited access controls.
Data is retained only for as long as needed for the service, legal obligations, dispute handling, and security purposes, subject to policy review.
Customers can contact support@etaapply.com for privacy questions or rights requests.
ETAApply does not sell personal data.